Training: Focus on people, not technical skills
It is easier to focus on and teach technical skills, like computer competence, than people skills. Schools, colleges and even MBA programs do not normally teach people skills. Lack of these skills has many negative consequences in the organization. People are often missing common skills, including:
- The ability to listen empathetically;
- Walk-around management;
- The power of knowing your people; and
- The basic supervision skills.
 Related Best Practices
The author of this page is Terry Gardiner
Terry Gardiner is the founder and President of Silver Lining Seafoods and NorQuest Seafoods - a medium size Alaska seafood processing companies; and currently Board member of the Anvil Corporation, an employee owned company specializing in oil and gas engineering.
His co-operative experiences include member director of the Commercial Fishermen Co-operative association; creation of legislation for the Alaska Commercial Fishing and Agriculture Bank; and advisor to the US Dept of Health and Social Services for the state Health CO-OPs.
Terry served ten years as a member of the Alaska House of Representatives -several legislative committee chairmanships, Speaker of the House, Chairman of the Alaska Criminal Code Commission and board member on various state and federal boards and commissions.
Terry authored the leadership book, "Six-Word Lessons to Build Effective Leaders: 100 Lessons to Equip Your People to Create Winning Organizations".