Paul B. Thornton is speaker, trainer, and professor of business administration at Springfield Technical Community College. He teaches principles of management, organizational behavior, and principles of leadership. Paul has designed and conducted management and leadership programs for Palmer Foundry, UMASS Medical School, Mercy Health Systems, and Kuwait Oil Corporation. His articles have appeared in The Leader-to-Leader Journal, Management Review, Leadership Excellence, The Toastmaster, and USA Today. He is the author of "Leadership—Off the Wall" and twelve other books on management and leadership.